FAQ

Contact details

Email: thatgoodhour@gmail.com

Instagram: @thatgoodhour

Facebook: thatgoodhour

Who we ship with

We use one of the best local couriers in South Africa, The Courier Guy.

Shipping generally takes around 1-3 days. Cape Town is sometimes the same day if shipped before 2pm. Outlying areas can take up to 3-5 days in our experience.

Where are we located

We do not have a physical store unfortunately, we are located in private offices in the southern suburbs of Cape Town, South Africa. Kenilworth, to be exact.

We can arrange one on one meetings on occasion, a meeting time would need to be arranged before hand.

Do we sell cameras on behalf of other people

Short answer is, yes! We sell cameras on commission, we also buy film cameras if the condition is to our liking. The commission charged for selling a customers camera would be 30% of the selling price. This fee would cover the data of the post on the site, payfast fees, bank charges, cleaning and holding of the camera as well as our time and effort to edit the photographs and data of the sale to be uploaded to the website.

Can you return a camera

Yes, you may, on these agreed terms. Once a camera, lens, or any product for this matter, has reached the customers destination… we allow up to 3 days for the process of checking your item and making sure that it is satisfactory. We gladly take returns if you notice an issue we did not pick up on, but we inspect our cameras well and rarely make mistakes on such details. So we will know the condition of the item when it leaves our location. After 3 days of no contact being made or knowledge of that matter brought to our attention, the chances of an exchange or money back instance becomes very slim. We unfortunately have to work this way in order to upkeep the healthy flow of products and finances through our store. By purchasing off our website you agree to these terms. 

When buying a camera that is labeled in the description as a commission sale, the 3 days are not negotiable in any way. Once it has passed 3 days there is no means for exchange or money back guarantees. We hold the money from these sales for those 3 days before sending it through to the client. Once that money leaves our store, the deal is complete. By buying one of these cameras, you agree to these terms. Remember, we inspect these products with immense detail as well.


 

Terms and Conditions for thatgoodhour

 

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, thatgoodhour accessible at www.thatgoodhour.com.

These Terms will be applied fully and affect your use of this Website. By using this Website, you agreed to accept all terms and conditions written here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, thatgoodhour and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and thatgoodhour may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant thatgoodhour a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. thatgoodhour reserves the right to remove any of Your Content from this Website at any time without notice.

Your Privacy

Please read Privacy Policy.

No warranties

This Website is provided “as is,” with all faults, and thatgoodhour express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall thatgoodhour, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  thatgoodhour, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent thatgoodhour from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

thatgoodhour is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

The thatgoodhour is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between thatgoodhour and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of South Africa, and you submit to the non-exclusive jurisdiction of the state and federal courts located in South Africa for the resolution of any disputes.